by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

Cancel at any time!
Free Trial

#332 - Question about functionality

Closed Feature created by ebizdocs 5 years ago
  1. I know from the video that sugarchimp will absolutely import Mailchimp campaigns and the detailed stats that I can view in the campaigns module. That's wonderful.
    However, will I see that contact's activity within their contact history? Or can I only get to the record via the linked email in the campaign window?

2..Can I create custom targets based on open rates?

  1. Finally, sugarchimp is one way only, correct? From mailchimp to sugar, right? I cannot create an email/campaign in sugar and use mailchimp to send it, correct?

THanks,

Deb

  1. ModLabs member avatar

    ModLabs

    5 years ago

    Deb,
    Thank you for contacting us!

    To answer your questions:
    1. Yes, you will still see the contacts history within their record just like you would a Sugar Email Campaign. You will be able to see what campaigns they are linked to within the contacts record as well.

    1. "Can I create custom targets based on open rates?" I am not exactly sure what you are asking, can you provide a little more detail for this question.

    2. SugarChimp does allow for some bi-directional syncing. This link may help give you a little more information about the syncing functionality. https://www.atcoresystems.com/resources/documentation/sugarchimp-synchronization-matrix
      But to answer your question, no you cannot create a campaign in Sugar and have MailChimp send it.

    I hope this helps, have a great weekend!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "Support was fantastic. Great bit of programming and we will be using it for the foreseeable future."

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.