by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

Free Trial

By clicking you consent to share your profile with the developer

#3238 - Major amount of SugarChimp Activity dups in SugarCRM

Closed Bug? created by Paul Hekimian 4 years ago

Hello, can you help me fix a syncing issue. It seams one contact has created 35K records in Sugarchimp Activities log. Can we set up a web call to review? Paul

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    Hello Paul,

    Sorry for your trouble, but I'm happy to take a look at it with you. To be clear, it is the SugarChimp Activity module that has the duplicates, not a Contact or Lead, correct? I'm going to adjust the Support Case title accordingly to be more specific, for others looking for answers.

    Can you schedule a call with me here: Schedule a Meeting

    We should be able to figure out what's going on pretty quickly.

    Talk soon, Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    Hello Paul,

    I wanted to see if you heard anything back from MailChimp about the record that had over 20k opens on a single campaign. Are there any updates here?

    Thanks, Jon

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    Hello again,

    I'm going to close this case out. Let me know if you find anything else on the duplication issues from MailChimp.

    Thanks, Jon

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "SugarChimp is exactly what we needed, it syncs nicely between MailChimp and Sugar. The added MailChimp dashlet is very sophisticated. Works great – thank you!"

    Read More Reviews