by Fanatical Labs

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#322 - SugarChimp creates unsubscribes endlessly

Closed Installation created by Doug Verified Purchase 5 years ago

As soon as I get it connected, SugarChimp creates unsubscribes to all of the records in all of my Target Lists in Sugar. I remove the records, re-upload into Sugar and it does it again and again. Then it starts to remove records from MailChimp. What is going on?
Help.....

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello Douglas,

    Were you able to figure this out? Where the subscribers on the MailChimp side marked as opted out? Is it a double opt-in list and they haven't opted in yet?

    Sorry for the delayed response. We just took over ownership of SugarChimp and look forward to helping you.

    -Jason

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  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

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