by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#322 - SugarChimp creates unsubscribes endlessly

Closed Installation created by Doug 10 years ago

As soon as I get it connected, SugarChimp creates unsubscribes to all of the records in all of my Target Lists in Sugar. I remove the records, re-upload into Sugar and it does it again and again. Then it starts to remove records from MailChimp. What is going on? Help.....

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

    Hello Douglas,

    Were you able to figure this out? Where the subscribers on the MailChimp side marked as opted out? Is it a double opt-in list and they haven't opted in yet?

    Sorry for the delayed response. We just took over ownership of SugarChimp and look forward to helping you.

    -Jason

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