by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

Free Trial

By clicking you consent to share your profile with the developer

#3141 - Problem syncing Birthday

Closed Feature created by mailchimp 5 years ago

I think I've got syncing of the Birthday field setup correctly, I've tried to sync from Sugar to Mailchimp but the birthday field remains blank in MailChimp. I attach a shot of my setup, am I missing anything?

Thank you

mailchimp bday.jpg

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello there,

    The problem here is going to be that the integration does not support the birthday specific field in MailChimp. Sugar does not have an equivalent field type that works between the systems. What you can do, is change the birthday field type in MailChimp to a regular 'date' field type. Then the sync should work the way your expecting, as long as the birthday field in Sugar is a date type.

    Let me know if that works in your scenario.

    Thanks, Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello again,

    Were you able to implement the updated birthday field for MailChimp? Does this solution work for you?

    Thanks, Jon

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello again,

    I'm going to go ahead and close this case out. Let us know if you have any more questions on syncing or field mapping! Cheers!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "Does a great job of syncing all of our registrant information. They go the extra mile with one-on-one support!"

    Read More Reviews