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Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#2944 - Step 4 - Sync a List - No lists appearing

Closed Installation created by pbiber 7 years ago

During the configuration all steps are working correctly however when I get to 4) Sync a List No lists are appearing.

Can you please assist?

I DO have lists in Sugar (Lots!) and at least one list in Mailchimp.

Fanatical Labs Provider Affiliate
7 years ago

Hello,

What version of Sugar are you working in? Could you perhaps run a Quick Repair and Rebuild from admin > Repair to see if that addresses the issue?

Thanks, Jon

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pbiber
7 years ago

Ok, I did a repair and now it does show the lists but it only allows me to select from the first 20 or so and they are in alphabetical order. The lists I need to sync are not appearing. How do I select from ALL my target lists?

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Fanatical Labs Provider Affiliate
7 years ago

Hello,

This is a limitation of SugarCRM. You can edit the number of dropdowns that show from your Sugar Admin > System Settings. One of the first options there is 'listview items per page' which also sets the limitation for that dropdown. You can typically change that up to 100 or so without much effect on Sugar. However, if you need more than that, then I suggest editing the target lists you wish to use to start with "0-" so that they populate at the top of that dropdown menu.

Let me know if that helps.

Thanks, Jon

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Fanatical Labs Provider Affiliate
7 years ago

Hello,

I wanted to check and see if you were able to get things working with the Target Lists you needed? Is there anything else I can help you with?

Thanks! Jon

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Fanatical Labs Provider Affiliate
7 years ago

I'm going to go ahead and close this case out now. Let us know if you have any other questions or concerns as you use SugarChimp.

Thanks! Jon

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