by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#2887 - Synchronization between Mailchimp and Sugar is no longer possible

Closed Bug? created by angelinasokolowski 6 years ago

Maybe you can help me in this matter. If I run the health status in SugarCRM, I will not see any errors and it seems to work. However, we currently have the problem that the synchronization between Sugar and Mailchimp is apparently executed, but actually no new contact is imported into the mailing list of Mailchimp. Have you ever worked on similar problems? Unfortunately I can not say whether the problem lies with Mailchimp, Sugarchimp or SugarCRM.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago


    I'm happy to help look into this closer. With syncing issues such as this, it is typically quicker if we can get on a support call and go through it together. You can schedule a call here: Schedule a Support Call

    Let me know if you cannot find a time that works for you, and I will guide you through the first couple troubleshooting steps.

    Thanks, Jon

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