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#2887 - Synchronization between Mailchimp and Sugar is no longer possible

Closed Bug? created by angelinasokolowski 2 years ago

Maybe you can help me in this matter. If I run the health status in SugarCRM, I will not see any errors and it seems to work. However, we currently have the problem that the synchronization between Sugar and Mailchimp is apparently executed, but actually no new contact is imported into the mailing list of Mailchimp. Have you ever worked on similar problems? Unfortunately I can not say whether the problem lies with Mailchimp, Sugarchimp or SugarCRM.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    Hello,

    I'm happy to help look into this closer. With syncing issues such as this, it is typically quicker if we can get on a support call and go through it together. You can schedule a call here: Schedule a Support Call

    Let me know if you cannot find a time that works for you, and I will guide you through the first couple troubleshooting steps.

    Thanks,
    Jon

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  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

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