by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#2811 - Cannot map the field 'Assigned to' for the MailChimp list

Closed Bug? created by LoneLauritsen Verified Purchase 2 years ago

Hi SugarOutfitters

I am creating a brand new list for MailChimp sendout and I have run into a problem.

I wish to syncronize who the assigned person for each record is. However I am only able to find in your mapping the ID of the assigned user.

Is there any way to get the name instead of the ID string?

Thanks for letting me know.

BR Lone

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    Hello,

    Sorry for the issues. I'm showing you as running on the Professional version of SugarChimp, which does not support related fields mapping. Our Ultimate edition will open up more options in the field mapping dropdown for related fields such as 'Account > Type' and 'Assigned To > Username'

    There are a few other great features of our Ultimate plan that I'd be happy to go over with you, if you'd like to do that. You can upgrade to Ultimate to test the features, free for 14 days. A comprehensive look at the Ultimate features can be found here: Try SugarChimp Ultimate.

    If it's something you'd like to look into, we can schedule a training call so I can go over your options in more depth: Schedule a Training Call

    I look forward to hearing back from you!

    Thanks,
    Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    I'm going to go ahead and close this case out. Let us know if you have any more questions down the road. Thanks!

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