by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

Free 30 day trial
Try it Now

#2682 - TrusteesAU

Closed Installation created by Quenten_Grasso 2 years ago

Hi,

I believe you may have installed a plugin for Trustees Australia at some stage in the past in the CRM instance https://trustees.sugarondemand.com/ called SugarChimp. I'm just trying to figure out if you did this install and or what the upgrade process is going to be for sugarchip for sugar CRM 7.7.2.0.

Thanks,
Quenten Grasso

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    Hello Quenten,

    I'm happy to help here. I'm unable to find any accounts under that name, but it doesn't necessarily mean that we were not installed there. What we need to do is figure out what account the installation is for so I can help you get the newest downloads that are compatible with Sugar 7.7.2.

    The best way to find that is through the installed license key. You can find that by going to your admin page, and down to the SugarChimp section. Depending on your installed version, you'll either see license configuration or SugarChimp Configuration. From there you should be able to find your license key. Because these forums are public, it's best not to post any sensitive material here. Could you email support@sugarchimp.com with your license key and reference case #2682. From there, I'll be able to help you find out what is needed to update SugarChimp.

    Thanks,
    Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    I'm going to go ahead and close this case out. Let me know if you have anything else we can help with.

    Cheers!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "Support was fantastic. Great bit of programming and we will be using it for the foreseeable future."

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.