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#2676 - Want to make sure I'm using the correct version

Closed General Question created by fareedjreisat Verified Purchase 2 years ago

We purchased SugarChimp about a year ago but we haven't been using it the last few months. I wanted to get started using it again and I was just checking to see what version I should be using.

We're currently on SugarCRM version 7.6.1.0, and have SugarChimp version 7.5.3a installed.

I went to "My Purchases" here on SugarOutfitters and I see version SugarChimp version 7.7.6 up here. Should I install this version into the module loader? And do I have to do anything with the existing package?

Hope to hear from you soon. Thanks.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    Hello,

    Thanks for reaching out. You need to download SugarChimp version 7.7.6 (the latest version) for Sugar7 from the purchases page you've described. You do not need to worry about uninstalling any older versions of SugarChimp. Simply install the new zip file into Module Loader and you will be updated to the latest version with all of your settings remaining. Let us know if you have any questions!

    Thanks!

  2. fareedjreisat member avatar

    fareedjreisat Verified Purchase

    2 years ago

    Okay great. Hope everything goes smoothly.

    Has there been new features/functionalities added or changed since version 7.5.3a? Is there somewhere I can see a list of these changes?

    Thank you for the prompt response.

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    There have been many changes put into place since your older version. In additional to general bug fixes and interface enhancements, we've added some nice features for list population. The workflow for how to sync a list has been overhauled, so I suggest taking a look at our User Guide to get a familiar with the product again!

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    Hello,

    I'm going to close this case out for now as you've created a new case that we are following up on. Thanks!

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  • "We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."

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