by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#2538 - Cannot upgrade to SugarChimp

Closed Bug? created by GDT Technology Verified Purchase 2 years ago

Hi,

This is a follow up to ticket #2199 - Unable to upgrade SugarChimp from 7.5.5a to 7.5.9 / 7.7.1. Since that ticket was raised, we have upgraded our SugarCRM version. We tried to upgrade to SugarChimp 7.7.4, but experienced the same result as last time. I have further details to help your investigation, including logs and screenshots, but would prefer not to share them in a publicly-visible ticket such as this.

Please advise on how we can progress the SugarChimp upgrade.

Kind regards,
Warwick Allen

  1. fanatical_jon member avatar

    Jon S Provider

    2 years ago

    Hello Warwick,

    I'm sorry for the trouble. You can send your further details in email to support@sugarchimp.com. I'll let you know where to go from there.

    Thanks,
    Jon

  2. shaunmccauley member avatar

    GDT Technology Verified Purchase

    2 years ago

    Hi Jon,

    I've emailed the logs, etc, through.

    Thanks,
    Warwick

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    I've received the email communication and have reached back out. It seems to be permissions related. Let me know if you've been able to get it working from the email responses. Cheers!

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    I'm going to go ahead and close this case out. Let me know if you have anything else we can help with.

    Cheers!

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  • "We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."

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