by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

Free 30 day trial
Try it Now

By clicking you consent to share your profile with the developer

#2434 - trouble uploading zip on mac to sugar

Closed Installation created by karynsaganic 5 years ago

Hi. I am having trouble installing into Sugar CRM. I have attached the notification I keep getting. Whenever I download the zip file my mac uncompresses it. If i recompress to upload the whole zip I get the error. Any suggestions? I have attached an image of the error

  1. karynsaganic member avatar


    5 years ago


  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello there,

    You are exactly right. Safari automatically unzips downloads causing the issue. If you switch to a different browser to download the file you should be able to keep the .zip file intact. If you don't have another browser handy, I know Chrome will do the trick. Let me know how it goes.

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago


    I'm going to go ahead and close this case out now, as I see you've been able to install and verify your license. Let us know if there is anything else we can do.


This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "Does a great job of syncing all of our registrant information. They go the extra mile with one-on-one support!"

    Read More Reviews