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#2368 - Sync MailChimp data to Sugar

Closed General Question created by llucas 3 years ago

Hello,

When some people are added to my MailChimp list via Web Form, that people doesn't sync with Sugar. I mean, my SugarChimp configuration accepts data from MailChimp as contacs, but those new contacts never creates in my Sugar instance.

Only if you modifies the contact's information in MailChimp, that contact is created inmediatly in Sugar.

There is a way to do this automaticly whitout need to modified something?

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello,

    That is a good question. There is a specific box that must be checked for the webhook in order for it to send data whenever a list is updated via API.

    Go to your list in MailChimp and click Settings > Webhooks. Scroll down on that page a little until you find a box for 'via API'. This must be checked in order for webforms to send over to Sugar. This must be done for all lists that have webforms. Let me know if you have any questions about that process.

    • llucas member avatar

      llucas

      3 years ago

      Hello,

      thanks you so much for your help, I see that checkbox and now it's working perfectly.

      Thanks again.

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello,

    Glad to be able to help. Let us know if you need anything else. I'm going to close this case out now.

    Thanks!

  3. llucas member avatar

    llucas

    3 years ago

    Hello,

    yes, You can close this case.

    Thanks.

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