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Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

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#2195 - CRM -> Mailchimp sync not getting past 2764 contacts out of 14000+

Closed Bug? created by garethsomerford 6 years ago


I have trying to sync a single list to Mailchimp. It has synced just under 3000 but refuses to bring in the rest (over 14000). If I look in Health status I see there is 1 list pending to mailchimp containing 1528 Contacts. Firstly where are the other 10000? And secondly it seems like this may be stuck, how do I get it unstuck!? The scheduler processes every 5 minutes and reports each job as completed.

Many thanks,


  1. chad member avatar

    Chad Hutchins Verified Purchase

    6 years ago

    Hi Gareth, thanks for giving things a try. There's a lot of reasons this could be the case.

    I got your email address from the other support case. I'll reach out via email and we can discuss in more detail. Thanks!

  2. chad member avatar

    Chad Hutchins Verified Purchase

    6 years ago

    We've been able to discuss this over email. I'm going to close out this case. We can continue our conversation over email.

    Don't hesitate to open another one or reach out to our support email if you need anything else. Thanks!

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