#2147 - Automated sync not working
Hi there, We are having an issue where SugarChimp is not automatically pulling in contacts from a synced list in Mailchimp. Manual resyncs do work however. One thing we have noticed that may be the cause is that:
1) We sign up an email address (email address A) via the Mailchimp API on our website 2) We sign up a different email address (email address B) directly in Mailchimp
Now when the automated sync runs, email address A is NOT synced but email address B IS synced.
In Mailchimp, we have noticed that the subscriber for email address A is marked as ** Signup source = API - Generic** In Mailchimp, we have noticed that the subscriber for email address B is marked as ** Signup source = Admin Add**
So it appears that any contacts added to Mailchimp via the API do not get picked up and syned automatically by SugarChimp.