Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#2142 - Botched Install?
Installed SugarChimp for SuiteCRM (v 7.5.3) Got it configured so the Health screen shows no issues. But getting lots of missing table errors in the log. Tried to uninstall, and get:
No manifest.php Defined In cache/upgrades/temp/digOlC/manifest.php
Tried to reinstall and get:
No $installdefs Defined In cache/upgrades/temp/fmwfMo/manifest.php
Please help ASAP.
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"The SugarChimp plugin was exactly what we needed to launch our Email Marketing from the contact base we had built in Sugar. Heidi gave clear steps and..." - Joell Denison
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7 years ago
I set permissions on the cache folder to 777 and that stopped the errors. However, uninstall now only gets to 68%. Tried install and good there is initially no error but only gets to 29%
7 years ago
The 'display log' function shows a log with not a very good level of detail making it's usefulness very limited. On the uninstall, the last line is:
Rebuilding Actions...
Okay, what specific command failed?
On the install, it's a little better, last line is:
Failed to copy cache/upgrades/temp/NbDotk/icons custom/themes
Permissions on all folders from cache on down is 777
7 years ago
Permissions for custom/themes is also 777
7 years ago
Just remembered PHP files sometimes only work on 755 permission. Reset SuiteCRM permissions to original recommendation and all is fine now.
7 years ago
Ugh. Not so fast. Uninstall gets to 100% but last message is:
Complete Could not locate installation record of upload/upgrades/module/SugarChimp-7.7.0-for-SuiteCRM.zip.
And module still appears as loaded module.
7 years ago
Got everything all cleaned up. Can close this.
7 years ago
Hey Jeff,
I'm going to look at this next support case and get back with you. I'll close this one out now.