by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#2142 - Botched Install?

Closed Installation created by jeffc 3 years ago

Installed SugarChimp for SuiteCRM (v 7.5.3) Got it configured so the Health screen shows no issues. But getting lots of missing table errors in the log. Tried to uninstall, and get:

No manifest.php Defined In cache/upgrades/temp/digOlC/manifest.php

Tried to reinstall and get:

No $installdefs Defined In cache/upgrades/temp/fmwfMo/manifest.php

Please help ASAP.

  1. jeffc member avatar

    jeffc

    3 years ago

    I set permissions on the cache folder to 777 and that stopped the errors. However, uninstall now only gets to 68%. Tried install and good there is initially no error but only gets to 29%

  2. jeffc member avatar

    jeffc

    3 years ago

    The 'display log' function shows a log with not a very good level of detail making it's usefulness very limited. On the uninstall, the last line is:

    Rebuilding Actions...

    Okay, what specific command failed?

    On the install, it's a little better, last line is:

    Failed to copy cache/upgrades/temp/NbDotk/icons custom/themes

    Permissions on all folders from cache on down is 777

  3. jeffc member avatar

    jeffc

    3 years ago

    Permissions for custom/themes is also 777

  4. jeffc member avatar

    jeffc

    3 years ago

    Just remembered PHP files sometimes only work on 755 permission. Reset SuiteCRM permissions to original recommendation and all is fine now.

  5. jeffc member avatar

    jeffc

    3 years ago

    Ugh. Not so fast. Uninstall gets to 100% but last message is:

    Complete
    Could not locate installation record of upload/upgrades/module/SugarChimp-7.7.0-for-SuiteCRM.zip.

    And module still appears as loaded module.

  6. jeffc member avatar

    jeffc

    3 years ago

    Got everything all cleaned up. Can close this.

  7. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey Jeff,

    I'm going to look at this next support case and get back with you. I'll close this one out now.

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