by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#2139 - My sugarchimp has stopped syncing the contents of a target list to mailchimp list

Closed Bug? created by dwight 3 years ago

I am a new user of Sugarchimp and everything is installed correctly and was working. Yesterday after I got my mailchimp campaign set up I tried to get my target list leads to sync over to my mailchimp list subscribers and nothing makes it over to mailchimp. I tried uninstalling and reinstalling and that didn't help. I tried creating a new mailchimp list and associating my sugar targetlist with the new one and that isn't working either. I needed to send out my mailchimp campaign yesterday and due to this problem I am not able to. Please help me get over this issue as soon as possible. On the sugarchimp side, the health status shows the list and the correct number of leads to sync but after it runs nothing shows up on the mailchimp side.

Thanks

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello Dwight,

    I'm glad to help you out. Can you send me a screenshot of your Health Status page to support@sugarchimp.com? That will give me a good starting point. Make sure to get the very bottom part as well that will show your synced lists.

    Thanks.

  2. dwight member avatar

    dwight

    3 years ago

    Good to go! Thanks Jon!

    You can close this case.

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    I was just in my rounds to close these cases out! Glad you were able to get everything working. Let us know if we can help in the future.

    Cheers!

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  • "We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."

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