by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

Free Trial

By clicking you consent to share your profile with the developer

#2013 - How do I get the Pro Upgrade?

Closed Installation created by abedane 6 years ago

I just started a 30-day trial upgrade to professional (I currently am on basic). It's not clear to me how i install the upgrade. The list of items displayed on my SugarOutfitters Purchases listing looks the same as before. I tried downloading the .zip file anyway and uploading it into the Module Loader and it didn't seem to accept it. The Health Status in Sugar still indicates that I have the basic version.

  1. chad member avatar

    Chad Hutchins Verified Purchase

    6 years ago

    Hello, thanks for giving that a try. Sorry for the confusion!

    Since you started a new trial with the professional edition, you can take the new license key you were issued with the professional edition and use that to turn on the professional features. You can get the professional license key here: then go to Sugar > Admin > SugarChimp Configuration, go to the second tab, but in the new license key and click validate. After you do that, you will be using the new professional features.

    Let me know if you have any questions about this. Thanks!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago

    Hey, I see that your Pro trial license is installed and validating. I'm going to cancel your Basic license key so you can continue to use SugarChimp Professional. I will also close this case out for now. Let us know if you have any more questions. Thanks.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...