Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#1987 - Issue with SugarCRM configuration
I am having an issue with the configuration. Connect > I add the mailchimp API key which works fine Schedule > We have set up one in the past so I think this is fine. Mentions something about a chrontab which I am clueless about Configure mailchimp > Select the 'start fresh, don't import' option Configure SugarCRM > This is where I have an issue. A box appears saying "loading sugarcrm lists..." It seems to stall here. I have left it running 2 days and nothing loaded. Is this issue something you are familiar with?
Thank you
Ben
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"SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."
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8 years ago
Hey Ben,
Can you go back to your Module Loader to see if SugarChimp shows up in the installed section? If not, you should be able to re-install and fix your issues. If you find it inside of the installed section, then you can download our latest package from your SugarOutfitters order page, and install that one. Let me know if your re-installation is able to do the trick!
Thanks.
8 years ago
Yes that did the trick. Seems there was an issue during the installation. Thanks for your help!
8 years ago
Thanks for letting us know, Ben! I am going to close this case out for now. Enjoy the product, and let us know if you have any questions as you are using it!