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#1910 - Fail Health Check for upcoming SugarCRM Security Patch

Closed Bug? created by jrhodes Verified Purchase 3 years ago

Contacted by SugarCRM Technical Support. They are doing a mandatory patch which is not postponable, within the next several weeks. They ran a healthcheck on the instance and found problems with SugarChimp basic v 7.5.8i which was installed.

The current version of the SugarChimp integration that you are using does not pass the pre-patch health check and would need to be updated or removed for the upgrade to proceed, details are below.

[2016-02-02T20:20:10 00:00] BUCKET => F: 20 total
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 6][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 7][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 8][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 9][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 22][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 23][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 24][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 25][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 41][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 42][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 43][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 44][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 58][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 59][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 60][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 61][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 65][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 66][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 67][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T20:20:10 00:00] BUCKET => F: [Issue 68][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]

I then updated SugarChimp to **v7.5.9i **and asked them to recheck. It failed again.

I just ran the health check again and it's still failing with the following errors:
[2016-02-02T21:04:29+00:00] BUCKET => F: 20 total
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 6][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 7][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 8][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 9][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 22][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 23][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 24][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 25][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 41][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 42][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 43][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 44][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 58][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 59][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 60][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 61][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 65][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 66][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 67][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]
[2016-02-02T21:04:29+00:00] BUCKET => F: [Issue 68][foundEcho][425][Found "echo" in modules/SugarChimp/includes/classes/SugarChimp/LogicHook.php on line 199]

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey there,

    We are going to upload a new patch that fixes this bug within the hour. I will reply again here when it it out, so that you will be able to download and install it, to have them recheck. Thanks for letting us know the issue!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    If you go to your orders page and download the latest version, 7.5.9j, it will fix the issue. I recommend running a quick repair and rebuild to ensure that the files that were changed. Thanks! Let us know how that works.

  3. jrhodes member avatar

    jrhodes Verified Purchase

    3 years ago

    Woah. That is some fast response time! Thanks so much. I will let SugarCRM support know that I've updated it again and have them run the health check. If that passes, then I'll let you know so you can close this out. Thanks!

  4. jrhodes member avatar

    jrhodes Verified Purchase

    3 years ago

    "Nice! That did the trick and your instance is now passing health check. Thanks again for your prompt attention to this matter."

    Thank you very much! Case closed.

  5. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Great news! We hate to see 'SugarChimp caused your health check to fail!" Glad we could get you setup. I'll close this case out!

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