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#1855 - Integration of SuiteCRM and MailChimp

Closed General Question created by webmaster7 3 years ago

I can't seem to get the two to talk to each other.
Help

  1. webmaster7 member avatar

    webmaster7

    3 years ago

    I have created a number of lists on Mailchimp. They are not integrating into the system

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey there, I'm happy to help! Can you tell me how you have tried to sync up your lists from MailChimp? Did you use step 3 from the setup process? Can you go to Sugar > Admin > SugarChimp Health Status and take a screenshot of everything on that page?

    You can send the screenshot to us at support@sugarchimp.com. With that information, I will be able to help you get your sync started!

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey,

    Were you able to send the screenshots so we can figure out why your lists were not syncing? It doesn't sound like you have gotten through all of the setup process. You will need to sync your new MailChimp lists to Target Lists within Sugar before they will sync up. Let me know if you have any questions about that process.

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey,

    I'm going to close this case out for now. We are happy to help with any questions you have in the future. You can always start a new thread or reply to this one!

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