by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#1841 - Installation on On-Site SugarCRM

Closed Installation created by PrimatechWebDev Verified Purchase 3 years ago

I have installed the basic trial version. I have validated the license key but I receive an error when continuing to other pages (Health Status, Field Mapping, etc.). The error is "Data not available. Page does not exist or you do not have permission to access this page."

We are running 7.6.1.0 and have an on-site solution. Can you please advise?

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey there,

    Thanks for trying us out! It sounds like you've got permissions issues starting with the installation. You will need to check your file permissions on your server. Here are a couple of links to help with that:
    Setting Default File Permissions and Ownership
    Required File System Permissions on Linux

    You will also need to be logged in as an Admin account when loading and installing SugarChimp to ensure all of the files are installed properly. Once your Sugar instance is setup properly with file permissions, the installation should just 'work'! Let me know how that process goes or if you have any questions throughout.

    • PrimatechWebDev member avatar

      PrimatechWebDev Verified Purchase

      3 years ago

      Ok thank you. The issue was that I needed to do a quick repair.

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Awesome! I ran right past the easiest solution! Glad you got it fixed up. Let us know if have any troubles with anything else!

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