by Fanatical Labs

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#1786 - Sugar error when synching list from mailchimp to Sugar

Closed Bug? created by rembertdouwen 3 years ago

Dear,

synching a MailChimp list, from MailChimp to Sugar, gives the following error in the Sugar logs:
Thu Dec 3 13:40:21 2015 [12146][1][FATAL] SugarChimp:fatal:1449150021: SugarChimp_Queue::queue_mailchimp_subscribers: There was no batch data to import to Sugar from MailChimp for list c30e285ad8

Other lists synch fine, except this one. It is a simple list where solely email address, first name and last name are mapped. This line is logged for every subscriber present in the MailChimp list.

What can the origin of this error be?

Tx,

R.

  1. chad member avatar

    hutchins.chad gmail.com Verified Purchase

    3 years ago

    Hello, thanks for the details. I'm looking into this now. I will reply to the email you sent with more details here shortly.

    Thanks!

  2. rembertdouwen member avatar

    rembertdouwen

    3 years ago

    Hi Chad,

    after our online meeting, things are running fine now. In the list mentioned, we did not had the mandatory field "Email Address" as this field was translated.

    With regards to volumes, this list of 230.000 subscribers synched fine with our Sugar On Demand instance. So everything is running smooth now.

    Thanks for your assistance!

    Greets,

    Rembert

    • fanaticallabs member avatar

      Fanatical Labs Provider Affiliate

      3 years ago

      Good to hear! Thanks for letting us know.

      We're here to help if you need anything else. Thanks!

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