by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#1781 - SugarChimp not working on SuiteCRM 7.14

Closed Installation created by news Verified Purchase 3 years ago

Hello,
We are testing out SugarChimp for use on our SuiteCRM 7.14 server and I ran into troubles during the initial configuration.

I followed the guide here: https://www.sugaroutfitters.com/docs/SugarChimp/user-guide

And I get to the point where I can validate the key, they works fine, but if I click continue, or go to the MailChimp Configuration.. or any other button in the SugarChimp Module section, I get the following white page error : There is no action by that name.

I figured this may be a php related issue. We are using Ubuntu 14.04 LTS and I ran a full apt-get update / upgrade on everything so we should be at the latest I believe. PHP version is 5.5.9-1ubuntu4.14

I've seen this in various google results and tried checking permissions, doing a quick rebuild/repair of SuiteCRM and I end up with the same results.

Please advise. oh and I know news@radyne.com is associated with our account, but if at all possible please copy brian@coretechmke.com on the response.

Thank you,
Brian Wajerski
Core Tech
brian@coretechmke.com
414-727-1240

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey Brian,

    I am going to reach out via email so I can keep everyone involved in the process, look for my email shortly!

    • news member avatar

      news Verified Purchase

      3 years ago

      Sounds good, thank you.

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    We were able to get everything resolved through email and screenshare, I'm going to close this case down for now. If you have any further issues, either start a new case, or reply to this one!

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