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#1717 - I need v6
Hi
I need Sugarchimp for version 6 of Sugar. The Zip file which says its for v6, when downloaded, actually says v7, and therefore doesn't work. Please can you give me access to v6 version please?
Thanks Matt
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8 years ago
Hey Matt,
SugarChimp version 7.5.8 is compatible with both Sugar 6 and 7. Did you try and install the .zip named 'SugarChimp-7.5.8-professional-for-Sugar6' or is that one not available? Let me know what you're seeing and I'll get you whatever is needed! Thanks.
8 years ago
Hi
That version is not showing as available. I can only see the following: https://www.dropbox.com/s/b1gyzz34ell8nlg/Screenshot%202015-11-06%2019.12.36.png?dl=0
Thanks Matt
8 years ago
Sorry, what i meant to say, is that the link is showing as per my screenshot, but when it downloads, it shows a v7 folder: https://www.dropbox.com/s/dzzpw5bih7r4bj2/Screenshot%202015-11-06%2019.13.07.png?dl=0
We have tried installing both, but neither work.... Matt
8 years ago
OK, no problem Matt. It looks as though the folder is being automatically unzipped by the browser. Could you try switching browsers and downloading the .zip again. Sugar's Module Loader will only load .zip files and it is very particular, so make sure not to unzip it at any time. If you are still having issues with a different browser, let me know and I'll email you the version to upload. I did just test the .zip files and it is working on my install.
8 years ago
Hi I cant download it properly so it stays as a zip, i keep getting HTML files.... Can you email it to me instead please? Thanks Matt
8 years ago
I emailed the package and everything is installing properly. I am going to shut this case down for now, let us know if anything else comes up!