by Fanatical Labs

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#1686 - Record view is changed when installing SugarChimp package 7.5.8i for Professional

Closed Bug? created by LoneLauritsen Verified Purchase 3 years ago

Hi Sugar Outfitters

I have already spoken to Sugar about this issue and we have verified that the behaviour only occurs when SugarChimp is installed.

Problem:

After the install the record view layout is changed in 'Studio' and now all fields are presented in 1 long column - instead of side by side as normal view.

This is a problem as you cannot easily see which fields will be on the actual screen side-by-side and the page becomes very long and you cannot view all in the same screen.

Please do something about this?! maybe it is because you automatically add the mailchimp rating field also.

Let me know if you need screenshots.

BR Lone

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello, thanks for the details.

    Would you please send us some screenshots of what it looks like on your side? Please send them to support@sugarchimp.com

    Thanks!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    We were able to communicate over email but wanted to close the loop here. The issue was due to javascript/css errors in Sugar's code for particular browsers. Using a different browser is a workaround until Sugar fixes their code. Closing out this case for now. Thanks!

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