by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#1616 - We've been unable to install this plugin

Closed Installation created by cmoore 3 years ago

So far we've been unsuccessful in the installation. We are using the Sugar v6.x version and SuiteCRM 7.2. The Module Loader doesn't seem to copy the files correctly and creates an error in the software. Do you have any suggestions on how to get this up and running.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey,
    Sorry the installation has caused trouble! Any time we run into issues like this, the issues are usually related to file permissions on the server. Are you sure the file permissions are setup properly? Here are a few links that may help:

    Unix/Linux Server: http://support.sugarcrm.com/04_Knowledge_Base/02Administration/100Platform_Management/Required_File_System_Permissions_on_Linux/

    Windows Server: http://support.sugarcrm.com/04_Knowledge_Base/02Administration/100Platform_Management/Troubleshooting_Filesystem_Permissions/

    Check those out, and let me know if you run into any more trouble!

  2. cmoore member avatar

    cmoore

    3 years ago

    Good news, it's up and running. Thanks for your help!

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    You're welcome! Let us know if there's anything else we can do!

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  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

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