by Fanatical Labs

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#1589 - Mail chimp activity & ratings not flowing back to sugar

Closed General Question created by semisential 5 years ago

We have the professional version and are not receiving information back from Mailchimp.

Looking at the API calls in Mailchimp there is error listed of (508) Invalid_URL. We have checked the URL and the heath page says everything is ok. Any assistance appreciated.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello, I can help with this.

    I'm showing on our side that your trial was cancelled on August 10th, so the integration is not working because of that. If you're still wanting to use the product, I would suggest starting a new trial here and you will be provided with a new license key:

    Regarding the 508 errors in MailChimp, these can be ignored. This error happens when a webhook is attempted to be added to a MailChimp list but the webhook that is trying to be added already exists. It should really be more of a warning.

    Let me know if you need any help getting a new trial started. Thanks!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago


    I noticed that you haven't started a new trial yet, so I'm going to go ahead and close this case down for now. If you've got any more questions about the product before you start a new trial, don't hesitate to ask! Thanks.

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