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#1585 - Sugar Open Cloud - cannot install zip

Closed Installation created by mg 3 years ago

Hi, when trying to install the zip file, I got the below error message. Can you please advise what to do?
Thanks, Marcus

Installation failed!

The package you are attempting to install does not conform to the policies established within the Sugar Open Cloud or by your system administrator.
Sugar Open Cloud customers must obtain a new package from the package provider that addresses the issues described below.
If you are running Sugar locally, you can relax your Module Loader restrictions to allow the package to be installed.

The Sugar Open Cloud package loading policies are detailed in the SugarCRM Knowledge Base.
The available restrictions and exceptions are detailed in the SugarCRM Developer Zone.

File Issues
__MACOSX/._copy
Invalid file extension
__MACOSX/._icons
Invalid file extension
__MACOSX/icons/._default
Invalid file extension
__MACOSX/icons/default/._images
Invalid file extension
__MACOSX/._scripts
Invalid file extension
__MACOSX/copy/._modules
Invalid file extension
__MACOSX/copy/._custom
Invalid file extension
__MACOSX/copy/custom/clients/._base
Invalid file extension
__MACOSX/copy/custom/clients/base/._views
Invalid file extension
__MACOSX/copy/custom/clients/base/views/._sugarchimp
Invalid file extension
__MACOSX/copy/custom/._modules
Invalid file extension
__MACOSX/copy/custom/._clients
Invalid file extension
__MACOSX/copy/custom/modules/Reports/._metadata
Invalid file extension
__MACOSX/copy/custom/modules/._Reports
Invalid file extension
__MACOSX/copy/modules/SugarChimp/clients/._base
Invalid file extension
__MACOSX/copy/modules/SugarChimp/clients/base/menus/._header
Invalid file extension
__MACOSX/copy/modules/SugarChimp/clients/base/._views
Invalid file extension
__MACOSX/copy/modules/SugarChimp/clients/base/._layouts
Invalid file extension
__MACOSX/copy/modules/SugarChimp/clients/base/views/._health-status
Invalid file extension
__MACOSX/copy/modules/SugarChimp/clients/base/views/._setup
Invalid file extension
__MACOSX/copy/modules/SugarChimp/clients/base/layouts/._health-status
Invalid file extension
__MACOSX/copy/modules/SugarChimp/clients/base/layouts/._setup
Invalid file extension
__MACOSX/copy/modules/SugarChimp/clients/base/._menus
Invalid file extension
__MACOSX/copy/modules/SugarChimp/clients/base/._api
Invalid file extension
__MACOSX/copy/modules/SugarChimp/._views
Invalid file extension
__MACOSX/copy/modules/SugarChimp/license/._language
Invalid file extension
__MACOSX/copy/modules/SugarChimp/license/._lib
Invalid file extension
__MACOSX/copy/modules/SugarChimp/license/._tpls
Invalid file extension
__MACOSX/copy/modules/SugarChimp/._includes
Invalid file extension
__MACOSX/copy/modules/SugarChimp/._license
Invalid file extension
__MACOSX/copy/modules/SugarChimp/._language
Invalid file extension
__MACOSX/copy/modules/SugarChimp/._clients
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/vendor/Mailchimp/._Mailchimp
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/vendor/._Mailchimp
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/assets/img/._ce
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/assets/img/._rating
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/assets/img/._dashlet
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/assets/css/._ce
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/assets/._css
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/assets/._img
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/classes/SugarChimp/._Scheduler
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/classes/._SugarChimp
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/._assets
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/._classes
Invalid file extension
__MACOSX/copy/modules/SugarChimp/includes/._vendor
Invalid file extension
__MACOSX/copy/modules/._SugarChimp
Invalid file extension
__MACOSX/._extensions
Invalid file extension
__MACOSX/._LICENSE
Invalid file extension
__MACOSX/extensions/._custom
Invalid file extension
__MACOSX/extensions/custom/._application
Invalid file extension
__MACOSX/extensions/custom/._modules
Invalid file extension
__MACOSX/extensions/custom/application/._Language
Invalid file extension
__MACOSX/extensions/custom/modules/Prospects/._language
Invalid file extension
__MACOSX/extensions/custom/modules/._ProspectLists
Invalid file extension
__MACOSX/extensions/custom/modules/._Administration
Invalid file extension
__MACOSX/extensions/custom/modules/Leads/._language
Invalid file extension
__MACOSX/extensions/custom/modules/Contacts/._language
Invalid file extension
__MACOSX/extensions/custom/modules/ProspectLists/._Language
Invalid file extension
__MACOSX/extensions/custom/modules/._Accounts
Invalid file extension
__MACOSX/extensions/custom/modules/._Contacts
Invalid file extension
__MACOSX/extensions/custom/modules/._Schedulers
Invalid file extension
__MACOSX/extensions/custom/modules/._Prospects
Invalid file extension
__MACOSX/extensions/custom/modules/._Leads
Invalid file extension
__MACOSX/extensions/custom/modules/Schedulers/._ScheduledTasks
Invalid file extension
__MACOSX/extensions/custom/modules/Schedulers/._Language
Invalid file extension
__MACOSX/extensions/custom/modules/Administration/._Administration
Invalid file extension
__MACOSX/extensions/custom/modules/Administration/._Language
Invalid file extension
__MACOSX/extensions/custom/modules/Accounts/._language
Invalid file extension

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey Marcus, we'll get you setup. It looks as though your browser auto-unzipped the original file. Sugar modules must be loaded as the .zip!
    I recommend switching browsers and trying to download the .zip again from: https://www.sugaroutfitters.com/orders

    Let me know if you run into any more trouble!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hi Marcus, I just wanted to follow up and make sure you got everything installed correctly. How are things coming along? Is there any other questions I can help with?

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hi again, I'm going to close this case for now. You can always start a new case, or reply here if you need anything! Thanks.

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