by Fanatical Labs

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#1571 - Viewing Mailchimp data in Sugar

Closed General Question created by Rawsongroup Verified Purchase 3 years ago

Hi,
We have just installed SugarChimp and I have tried to set up through Connectors the mailchimp activity dashlet based on your documentation for Sugar 6.5 but the dashlet and SugarChimp icon do not appear. The Name is showing in the field mapping setting.
Appreciate your assistance.
Nicole Woods
Nicole.woods@rawson.net.au

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Good morning Nicole and welcome to SugarChimp. Would you mind emailing me a couple screenshots to support@sugarchimp.com?
    1. Your SugarChimp Health Status page: go to Admin -> Health Status (Left Side Very Bottom)
    2. MailChimp Activities Tab for Connectors (from the documentation)

    This ought to help us figure out exactly what is going on from there. Let me know if you need help on any of that!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hi Nicole, I'm closing this case out for now as we were able to have our call earlier this week.

    Let us know if you have any other questions as you get more into things. Thanks!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

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