by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

Free 30 day trial
Try it Now

By clicking you consent to share your profile with the developer

#1526 - Mappings not working

Closed Bug? created by dani.conlon 7 years ago

I've sent 2 emails now requesting help. PLEASE can someone contact me ? I have problems getting a custom field in accounts working - connecting to a field in Mailchimp. I think it may be a bug?

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    7 years ago

    Hi Julian, sorry for the issues! I replied to your email a few days ago when we received on the 18th. Maybe it went to spam? Here's what I responded with:

    "Hi Julian, happy to help here. you can certainly sync related account fields to your MailChimp subscribers, it just takes a little more effort to get the data where it needs to be to send it to MailChimp. Here's the walk-through for exactly how to do it using a new calculated field: Give it a look and let me know if you have any questions. Thanks!"

    If that doesn't help, send us an email at with some screenshots and that'll help us see what's going on. Thanks!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    7 years ago

    We were able to fix everything up over email using the document linked above. I'm going to close this case for now. If you have any more issues, let us know!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "Hi there! I just wanted to drop a note and tell you that Chad Hutchins is a GREAT guy! He really helped me get setup with you guys and made it very..." - MNGHLLC

    Read More Reviews