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#1397 - sync data activity not complete

Closed Feature created by TMP 3 years ago

Hello,
I sent yesteday and this morning 2 campaigns to 2 subscribers.
Both open the email and clic on a link.

In Sugar, I only see the "send" Activity Type in Sugarchimp activity module ? Why ?

Besr Rgds.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello, good questions. The campaign activity is imported every 24 hours so that it does not slow down the rest of your Sugar system.

    So if you wait another 24 hours, you'll see that there will be click and open activity as well.

    Let me know if you have other questions. Thanks!

  2. TMP member avatar

    TMP

    3 years ago

    How to reduce to 4 or 8 hours ?

    • fanaticallabs member avatar

      Fanatical Labs Provider Affiliate

      3 years ago

      There's no way to reduce this. It's implemented this way so that the rest of Sugar performs well during the import process.

      What's your use case for wanting to see that data sooner?

      If you're wanting to create followup email workflows, you should look at MailChimp's Automation tools. When you're logged into your MailChimp account, click Automation, and you can setup all sort of real-time follow up workflows.

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello, I'm going to close this case out. Feel free to continue to comment here if you have more feedback. Thanks!

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