Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.
#1353 - Opt Out Not Checked in Sugar
I am using the basic free trial right now for SugarCRM 7.2.1. Everything seems to be working fine so far except I noticed one thing. When I mark a subscriber in MailChimp as Unsubscribed, it is supposed to check the "email opt out" field in the Lead record in Sugar. However, I noticed it was not doing this in Sugar. Although, when I am in Leads list view it does make the email address a darker color and won't let me click on the email. Also, when I hover over the email with my mouse it says "opted out".
I noticed when I went into Studio in Sugar, that the "email opt out" field looks almost like it was a custom field I created. I do not remember doing this, I thought it had come with Sugar, but I am assuming this feature only works with the opt out field that came with Sugar which I can no longer find. So I am wondering if there is any way I can get this feature to work with my current email opt out field.
Thank you in advance.
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INBOX25 - Marketing Automation
Marketing Automation Made Easy for SugarCRM. Made for both marketing and sales. Made for SugarCRM. Made for you. Designed specifically for Sugar, we help you do marketing automation the right way across all channels; email, website, chat, SMS, telephony, ads, blog posts, and more.