by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

Free 30 day trial
Try it Now

#1259 - Module and Field Names Incorrect

Closed Bug? created by admin8 6 years ago

We have high hopes for SugarChimp. We installed the module and integrated successfully with our mailchimp account. However, the module and field names seem to be using the system field names as opposed to the display names. Two pictures attached. Actually, I lied, your WYSIWYG editor is not allowing me to post any pics. So here comes two thousand words instead:

  • The Sugar Chimp Activities Module shows as Module Name in the top navigation menu
  • After navigating to the Sugar Chimp Activities/Module Name module, the column titles use the display label names listed in point 3 below.
  • Looking at the module within studio it seems the display label may be off; here are the values:

Name    Display Label Type
timestamp LBL_TIMESTAMP Datetime
name    Name    Name
mailchimp_list_id LBL_MAILCHIMP_LIST_ID DropDown
mailchimp_campaign_id LBL_MAILCHIMP_CAMPAIGN_ID DropDown
ip LBL_IP TextField
include_empty LBL_INCLUDE_EMPTY Checkbox
description Description TextArea
deleted Deleted Checkbox
date_modified Date Modified Datetime
date_entered    Date Created    Datetime
activity    LBL_ACTIVITY    TextField


  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago

    Hello, thanks for giving it a try and thanks for the details. We have other customers up and running successfully in your version/edition of Sugar on the On-demand environment of Sugar so I'm sure this is something we can work through.

    When you get a chance, please email me the screenshots you took to and I'll give them a closer look. Thanks!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago

    We were able to get this corrected over a quick screenshare. The issue is corrected in SugarChimp 7.1.9. A language file was missing from the 7.1.8 package that caused the labels to not show. Closing this case. Thanks!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.