by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

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#1192 - Error when installing other Connectors

Closed Bug? created by connect 7 years ago

We used the trial version of sugarchimp. After removing it from module loader. We tried to instal another connector but we get this error.

Fatal error: Class 'ext_rest_sugarchimp' not found in /home/trunk62/public_html/travelance/include/connectors/sources/SourceFactory.php on line 39

Please advice on what else needs to be done for proper uninstallation.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    7 years ago

    It sounds like you may need to run a Admin > Repair > Quick Repair & Rebuild to clear that error message out. It should have removed all the SugarChimp files on the uninstall, but sometimes things can still exist in the cache and ext folders. The repair will clear those out.

    Thanks!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    7 years ago

    Hello, just wanted to follow up on this. Are you still needing a MailChimp/Sugar integration?

    I noticed you cancelled your SugarChimp subscription. Let us know if we can help. Thanks!

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