by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

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#1029 - sugarchimp install issues

Closed Installation created by matthew3 Verified Purchase 7 years ago

Upon syncing our mailchimp list with sugar we now have a lot of sugar contacts that have emails that show black as in opted out. They have not opted out. Why do they show as opted out and how do i get them back working?

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    7 years ago

    Hi Matt, I'm guessing this is related to the work that was done on the MailChimp side you emailed me about earlier. If MailChimp performed an unsubscribe, which seems likely, they will be unsubscribed in Sugar. I'm going to close this specific case, but will follow up on your email to discuss further. Thanks!

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