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Essential solution to help you keep your SugarCRM data in perfect shape!

Primary source of problems with your SugarCRM data is duplicate entries that you are making while working. Eliminate those with advanced detection techniques and resolve them in few easy steps.

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#4517 - DeDedupit Incompatible with Sugar 10.3.0?

Closed Installation created by fredlee Verified Purchase a year ago

Hey Folks,

We noticed that Dedupit stopped working in our Sugar Cloud instance a few months ago. Clicking any of the buttons generates an HTTP 500 error.

We've attempted to uninstall / reinstall the add-on; however, Module Loader says that Dedupit 4.4 is not compatible with SugarCRM Version 10.3.0 (Build 222 E) (Q1 2021).

Are you planning to release an update any time soon?

Please let us know. Thanks in advance!

  1. eontek member avatar

    38 Elements Provider Affiliate

    a year ago


    the latest version of DeDupit is 5.0.5 and it's available on SugarOutfitters. I believe that you can always download the latest version of any bought module from your profile. If that's not the case please let us know and we will send you the package directly. Your old license key will work on new version.

    Please be aware that information about detected duplicates, processes and merging history might be lost after you install the new version (already merged duplicates will remain merged, of course). We advise you to read the new module's documentation before using it as it works differently comparing to the older versions.

    If you have any additional questions do not hesitate to contact us.

    • fredlee member avatar

      fredlee Verified Purchase

      a year ago

      Hi Folks,

      It seems that the latest version available on our SugarOutfitters profile is 4.1.4. If you could provide the latest release to me/them that would be greatly appreciated.

    • eontek member avatar

      38 Elements Provider Affiliate

      a year ago

      Hi Fred,

      we're working with SO team on resolving this issue. We will notify you as soon as it's fixed (I expect this to be resolved by tomorrow morning). Thank you for your patience!

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