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Primary source of problems with your SugarCRM data is duplicate entries that you are making while working. Eliminate those with advanced detection techniques and resolve them in few easy steps.

#4471 - Error clicking Ignore? & Is it possible to Mass Ignore?

Open Bug? created by Technology Advisors 3 years ago

Hello,

I have a customer who is running into an issue where every time they click ignore, it pops up a window that says "Error An error occurred. Please refresh the page and try again." The ignore does seem to work though. ![dedupit ignore error.jpg](https://www.sugaroutfitters.com/assets/img/support/DeDupit/a86b5e6b529dec457165de6b9e3d21ed/dedupit%20ignore%20error.jpg "dedupit ignore error.jpg") They are on Enterprise v10.2 in the Sugar Cloud.

Also, is it possible to mass ignore matches?

Thank you, Justin

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