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Essential solution to help you keep your SugarCRM data in perfect shape!

Primary source of problems with your SugarCRM data is duplicate entries that you are making while working. Eliminate those with advanced detection techniques and resolve them in few easy steps.

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#4192 - DeDupit interfering with workflows in the Leads module

Closed Bug? created by tlemotte 3 years ago

After installing DeDupit, several of our Leads workflows stopped working. Would someone please reach out to me about this?

  1. eontek member avatar

    38 Elements Provider Affiliate

    3 years ago

    Hello,

    I'm sorry to hear that you have issues with our DeDupit module.

    We are not aware that there is an issue with DeDupit breaking the workflows so we do not have any advice in order to resolve it.

    If you wan't we could schedule a meeting where we could observe the issue and find the solution for it.

    If you fine with that please contact our developer Stefan at sgalisic@eontek.co and he will help you with your problem.

    In the mean time you can remove the module from your instance of Sugar in order to have Leads workflows working correctly until the problem is resolved.

    Best Regards!

    • tlemotte member avatar

      tlemotte

      3 years ago

      Hello,

      I removed the module as soon as I found out what was happening. I am still within the 30 day window to be refunded and would like to move forward with that, please.

      Thank you

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  • "We tested DeDupit in a Sugar 9 enterprise on demand instance. Excellent and simple documentation. Manual as automated deduplication works perfectly." - sandraarango

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