by simplesaas

This dashboard helps SugarCRM admins to view and download missing data across key modules instantly. It helps them saving bucket loads of effort and time each month which they would spend otherwise in building Sugar reports and manual analysis.

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#3864 - SugarCRM v8.X.X Support

Open Installation created by BLZ Verified Purchase 3 years ago

Hi Team

Currently wishing to evaluate your plugin in conjunction with a Sugar v8 instance, however, notice the package deployment is limited to v7 variants only. The supported versions info, on the product “About” tab, suggests v8 compatibility.

Can you confirm?

Thanks in advance.

  1. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hi - This Add-on works up to v8.1.0.

    Note: If your SugarCRM edition is above 7.8, then install the package DataQualityAnalyzer_V1.0 through Sugar's Administration module > Module Loader > Upload > Install > Commit.

    Please feel free to reach out for any queries.

    • BLZ member avatar

      BLZ Verified Purchase

      3 years ago

      Hi

      Thank you for the reply.

      That is unfortunately the package installer version that I attempted to use.

      However, the deployment manifest file in this package version is specific in the Sugar version check – only permitting variances of Sugar v7, hence my original question.

      Thanks in advance.

    • simplesaas member avatar

      simplesaas Provider

      3 years ago

      Hi - Thanks for notifying us. Let us look into this and get back to you in 24-48 hours.

    • BLZ member avatar

      BLZ Verified Purchase

      3 years ago

      Hi Team

      Do you have any further update on this issue please, as we are very keen to evaluate your plugin?

      Thanks in advance

  2. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hi - Sorry about the delay. We are looking into this and will give an update by no later than tomorrow.

  3. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hi - This is still in progress. We have updated the add-on to V8.xx version, however, there still seem to be some compatibility issues with the list-view, which requires some code-level changes, and we are trying to resolve it ASAP among other priorities. Sorry about the inconvenience this may have caused. This might take another week, we will anyway keep you posted. Thanks for your understanding and patience in advance.

  4. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hi - The add-on is updated now for the Sugar instance v8.x .x. Could you try it now and let us know if you still face any issues? Thanks for the patience.

  5. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Please use this file: DataQualityAnalyzer_V1.0

  6. BLZ member avatar

    BLZ Verified Purchase

    3 years ago

    Hi

    Thank you for the updated plugin.

    I have now managed to successfully deploy this to a v8.X.X staging environment – thank you.

    A couple questions:

    1) Can we please extend the trial period for evaluation, as we now only have 7 days remaining to fully test the plugin for our needs?

    2) Can you also confirm how the analysis page should actually be accessed? Currently this can only be accessed via a direct URL to the data quality analysis page, or via the License Configuration page itself, after validation. Should there be a dashboard?

    Thanks in advance.

  7. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hi - Glad that you were able to deploy it. We will respond on the Trial extension shortly.

    We could not get your second question though. Did you mean the Add-on page on SugarOutfitter? or, how to access this Data Quality Analyzer (DQM) are within your Sugar CRM? Could you clarify?

  8. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hi - Your trial has been extended until 28-Oct, 2018.

  9. BLZ member avatar

    BLZ Verified Purchase

    3 years ago

    Thank you for extending the trial period - appreciated.

    Yes, can you clarify how the Data Quality Analyzer should be accessed within Sugar?

    I have only managed to access the DQA information by typing the direct URL to the data quality analysis page, or via the License Configuration page itself, after license validation.

    Thanks in advance.

    • simplesaas member avatar

      simplesaas Provider

      3 years ago

      The Add-on will be accessible under the "Admin" menu as shown in the attached screenshot DQA.PNG. Let me know if this helps.

      Refer to the documentation for other details: https://www.sugaroutfitters.com/docs/DataQualityAnalyzer

  10. BLZ member avatar

    BLZ Verified Purchase

    3 years ago

    Hi Thank you for clarifying. Unfortunately the custom global menu item to which you refer, does not appear in our Sugar instance - hence my question.

    I've attempted the usual admin actions in an attempt to get this menu item to appear, but no luck. Does this appear successfully with your own v8 instance please?

    Thanks in advance.

  11. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hi - It appears on our V8 instance and we are able to access it with no challenges. Anyway, can you share with us the "Direct URL" or any other link that you used to access this add-on section?

  12. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hi - Did you get a chance to check out our last message?

  13. BLZ member avatar

    BLZ Verified Purchase

    3 years ago

    Hi

    I have only manged to access the DQA page via the following methods:

    1) A direct URL reference, for example: https:///#data-quality-analysis

    2) Navigating to SugarCRM Administration >> DQA License Validation >> Validate >> Continue

  14. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hi - Let us get back on this navigation issue shortly. Are you able to use the add-on and export reports without any challenge?

  15. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hi - Can you try running a Quick Repair & Rebuild, clear your browser cache, and hard refresh the page (click in the URL bar and hit Enter), and see if the add-on listed under your Admin Profile menu?

  16. simplesaas member avatar

    simplesaas Provider

    3 years ago

    Hello - We would like to know if the DQA add-on works fine with your instance and can we close this ticket, or need any assistance from our end.

  17. BLZ member avatar

    BLZ Verified Purchase

    3 years ago

    Hi

    The functionality of the plugin appears to be fine so far, through our functional evaluation and testing. However, accessing the DQA add-on still is not possible from the main global menu as yo suggest.

    As previously explained, access to the DQA information can only be obtained in our instance by typing the direct URL to the data quality analysis page, or via the License Configuration page itself, after license validation.

    Unfortunately current and previous attempts at Quick Repair & Rebuilds, along clearing of browser cache have not made any difference to this particular issue - no menu option is available.

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