Support June 30th, 2021 @ 2:07 pm
Hello Thanks for giving a try to SendSMS. Can you reach out via email so that we can arrange a support ? Please send your contact details to firstname.lastname@example.org
Support December 4th, 2019 @ 4:24 pm
Hi. Our SendSMS module does not support integration with Twillo. It supports only these SMS Gateways mentioned in documentation (like Plivo, Callfire etc...) For Twillo, we would need to execute a custom project for you. If you are interested in running such a project, please write to us on email@example.com. The idea will be to use our add on, but we will need to extend it with Twillo integration (if that would be possible - to be verified with Twillio API) RegardsView Comment
Support June 18th, 2019 @ 5:34 pm
Hi Let us check this. Maybe we need to update our software, due to Clickatell API changes. We will get back on this.View Comment
Support February 7th, 2019 @ 9:25 pm
Hi Pete What are your needs for SendSMS and how can we help you ? Please contact us directly on firstname.lastname@example.org to simplify communication.
Kind Regards TomView Comment
Support February 7th, 2019 @ 7:22 am
Hello Are you refering to the right add-on ? Our add-on is "SendSMS" and we are not supporting templates.
Kind RegardsView Comment
Support November 30th, 2018 @ 8:53 am
Hi, You can send sms from Leads or Contacts modules only, You should find a link in the Edit dropdown at the record detail page or in the actions dropdown on the List view page. You should find all this information in the user manual as well.View Comment
Support November 20th, 2018 @ 9:27 pm
We reccommend Plivo, as they are reliable and have good rates. Your Verizon mobile number doesn't really matter, as from sugarCRM (or suiteCRM) you will be sending via SMS gateway and not via your number. Actually you dont need any mobile number to send SMSesm from SugarCRM via SMS Gateway. You just need to register account with one of them. You will eventually need to buy number from Gateway provider if you will want to receive responses - but that's another story.
Support November 20th, 2018 @ 8:38 pm
Hi Pete We do not at present support ThingSpace SMS API Gateway. However we would be inetrested to include this to our add-on. Have you already registered with them and do you have your credetntials and long code ?
If you would be intrested, please contact us directly on email@example.com
Thanks -viznet teamView Comment
Documentation May 23rd, 2018 @ 8:30 pm
Hello It depends on the SMS Gateway provider. In most cases SMS Gateways have a filed, where you can specify the number or a text (e.g Company name), which will be displayed as SMS sender. I hope this answers your question.
Support June 22nd, 2017 @ 7:17 am
Hello We have produced a new version (v1.2.7) of sendsms, with updated integration with clickatell platform. Please use this version. ThanksView Comment
Support June 17th, 2017 @ 6:52 am
and suitecrm.log fileView Comment
Support June 17th, 2017 @ 6:50 am
Hello Yes, the add on should work with suitecrm 7.8.3. Would you be able to send us sugarcrm.log file ? You can send via e-mail to firstname.lastname@example.org
Support October 7th, 2016 @ 12:50 pm
Hello, We have made a fix. There is new version v1_23.
Kind RegardsView Comment
Support October 4th, 2016 @ 12:53 pm
Hello We have prepared a new package v1_22. We have added ability to add custom parameters to Custom SMS Gateway configuration by user. You should notice a new button "Add Param", which you can use to add new custom request parameters.
BTW Does your api_key: 9c0e16a75c6674f310545c3399affb15:EAMnvaeuDXgwNMeZhZOuuXRRdsAB8V9H& end with '&' character? That could be problematic as '&' character will be encoded to send over http and this may change your api_key to be invalid for your sms gateway.
Anyway, could you please test this out and let us know ThanksView Comment
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