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Display Nametuanan
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Member SinceFebruary 16th, 2016
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Last SeenMarch 3rd, 2022
tuanan does not have any add-ons for sale.
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Support August 16th, 2018 @ 8:13 am
I reinstalled it, but it is still unchanged Below is the list of modules
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Support August 15th, 2018 @ 5:48 pm
It not work for us. We do same as your instructions - SearchForm_basic.tpl exists in folder: /cache/themes/Suite7/modules/Accounts/ (our theme is suite7 instead of suiteP as yours) - /cache/themes/Suite7/modules/Accounts/ => have no other folder (there are only three files: SearForm-basic.tpl; SearchFormFooter.tpl and SearchFormHeader.tpl
Pls give us your comments
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Support August 13th, 2018 @ 2:52 pm
Our instance is installed on Window Server platform, I think it is not permissions/ownership issue, pls give us your comments
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Support August 11th, 2018 @ 3:28 am
Thank for your instruction 1. /custom/modules/Accounts/metadata/[FOLDER WITH SECURITY GROUP ID]/listviewdefs.php. => this folder is avaible 2. /cache/modules/Accounts/[FOLDER WITH SECURITY GROUP ID] => the folder are not avaible; pls guide to fix it
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Support August 10th, 2018 @ 5:19 pm
Ex: for account module, I create group layout for "Coupling Team" group => I test on listview from account module, I login as "Coupling Team" group's user, but the layout is still default layout.
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Support August 10th, 2018 @ 3:59 pm
Version 7.8.8; Sugar Version 6.5.25 (Build 344) we use Suite 7 default theme If possible, pls guide us to modify the CSS
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Support January 24th, 2018 @ 7:28 pm
I tried this way and also copy /metadata, but it can not solve my issue. I have to reinstall the security suite => then it solve But I quit the trial, then I have to disable the security enhance version => It seems making us many troubles when uninstall this addon
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Support January 24th, 2018 @ 7:16 pm
I remove the security suite with removing table option, then now I can not save the record because this error Kindly help to check
01/24/18 11:07:30 [3528][1][FATAL] Query Failed: INSERT INTO securitygroups_records(id,securitygroup_id,record_id,module,date_modified,deleted) SELECT DISTINCT uuid() ,u.securitygroup_id,'262c4146-da17-a4a9-5801-55e1199eca4e','Accounts',CURDATE(),0 from securitygroups_users u inner join securitygroups g on u.securitygroup_id = g.id and g.deleted = 0 and (g.noninheritable is null or g.noninheritable <> 1) left join securitygroups_records d on d.securitygroup_id = u.securitygroup_id and d.record_id = '262c4146-da17-a4a9-5801-55e1199eca4e' and d.module = 'Accounts' and d.deleted = 0 where d.id is null and u.user_id = '9d599f88-66bb-fd0f-9543-539ba92881b7' and u.deleted = 0 and (u.noninheritable is null or u.noninheritable <> 1): MySQL error 1146: Table 'suitecrm.securitygroups_records' doesn't exist 01/24/18 11:07:30 [3528][1][FATAL] Exception in Controller: Database failure. Please refer to suitecrm.log for details. 01/24/18 11:07:37 [3528][1][FATAL] Query Failed: INSERT INTO securitygroups_records(id,securitygroup_id,record_id,module,date_modified,deleted) SELECT DISTINCT uuid() ,u.securitygroup_id,'262c4146-da17-a4a9-5801-55e1199eca4e','Accounts',CURDATE(),0 from securitygroups_users u inner join securitygroups g on u.securitygroup_id = g.id and g.deleted = 0 and (g.noninheritable is null or g.noninheritable <> 1) left join securitygroups_records d on d.securitygroup_id = u.securitygroup_id and d.record_id = '262c4146-da17-a4a9-5801-55e1199eca4e' and d.module = 'Accounts' and d.deleted = 0 where d.id is null and u.user_id = '9d599f88-66bb-fd0f-9543-539ba92881b7' and u.deleted = 0 and (u.noninheritable is null or u.noninheritable <> 1): MySQL error 1146: Table 'suitecrm.securitygroups_records' doesn't exist 01/24/18 11:07:37 [3528][1][FATAL] Exception in Controller: Database failure. Please refer to suitecrm.log for details. 01/24/18 11:07:58 [3528][1][FATAL] Query Failed: INSERT INTO securitygroups_records(id,securitygroup_id,record_id,module,date_modified,deleted) SELECT DISTINCT uuid() ,u.securitygroup_id,'262c4146-da17-a4a9-5801-55e1199eca4e','Accounts',CURDATE(),0 from securitygroups_users u inner join securitygroups g on u.securitygroup_id = g.id and g.deleted = 0 and (g.noninheritable is null or g.noninheritable <> 1) left join securitygroups_records d on d.securitygroup_id = u.securitygroup_id and d.record_id = '262c4146-da17-a4a9-5801-55e1199eca4e' and d.module = 'Accounts' and d.deleted = 0 where d.id is null and u.user_id = '9d599f88-66bb-fd0f-9543-539ba92881b7' and u.deleted = 0 and (u.noninheritable is null or u.noninheritable <> 1): MySQL error 1146: Table 'suitecrm.securitygroups_records' doesn't exist 01/24/18 11:07:58 [3528][1][FATAL] Exception in Controller: Database failure. Please refer to suitecrm.log for details.
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Support January 9th, 2018 @ 2:14 am
One more thing, these two columns are stiil appeared
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Support January 9th, 2018 @ 2:08 am
/metadata solved our issue Many thank for your support
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Support January 9th, 2018 @ 1:20 am
Dear Sir, Both of two #1 & #2 not working in this case, it is unchanged. Is there any solution
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Support September 21st, 2017 @ 2:20 am
Dear Sir, I run the instance on Win Server 2008; localhost. How to check the permissions and change this permission. At the first time, when I installed this module, it was working well. Then I upgrade the suite version from 7.5 to 7.8 => this error occurs. The upload files which I upload in the past, they are still ok, they can be opened.
Tuan.
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