-
Display Namestudioegasrl
-
Member SinceNovember 09, 2018
-
Last SeenNovember 13, 2019
studioegasrl does not have any add-ons for sale.
-
Support February 28, 2019 @ 11:55 am
Hi Max, I have installed the correct connector but I still receive the error. I send you another email with some sceenshots (errors and what I installed): could you please check? Let me know! Thanks again, Daniele
View Comment
-
Support February 28, 2019 @ 11:22 am
Hi Max, did you receive my email? The problem is really urgent due to a complaint from my client, so please help me. It would be really appreciated. All the best, Daniele
View Comment
-
-
Support February 28, 2019 @ 09:21 am
Please note that we use the SuiteCRM version 7.10.10, Sugar version 6.5.25 (Build 344)
View Comment
-
Support February 28, 2019 @ 09:21 am
Please note that we use the SuiteCRM version 7.10.10, Sugar version 6.5.25 (Build 344)
View Comment
-
Support February 28, 2019 @ 09:19 am
Hi Max, I wrote that I've reinstalled the plugin on the system, but I haven't tryied the connection with Outlook because I didn't have the credentials to do that. On monday I received from my colleague that is in charge of the integration between the two system the attached screenshots, and I reopened the ticket due to this problem. How can we solve this? What do you need to debug the problem? Let me know please, have a nice day. Daniele
View Comment
-
Support February 26, 2019 @ 04:18 pm
Hi Denis, Sorry, I made a typing mistake: the same error appears with version 1.9.5 and not 1.9.4. What could I do? Thanks, Daniele
View Comment
-
Support February 26, 2019 @ 03:53 pm
Hi All, We tried to install gmsync_latest (version 2.2.1. updated on may/2018) but it still not working on our suiteCRM. The same is for the version 1.9.4. I followed these instruction https://store.suitecrm.com/docs/grinmark-outlook-365-addin-for-suitecrm/multi-user-installation and attached you can find the screenshots with the configuration from my Office365 page and the error that I receive when I click on Test Connection under the CRM Login Section. We need this feature on our CRM, but if your plugin is not compatible with Office365, we would ask for a refund for the licenses purchased but unused. Let me know please, it's really urgent. Best regards, Daniele
View Comment
-
Support November 19, 2018 @ 07:45 pm
Dear Max, I have reinstalled suitecrm 7.10.10 and imported the database and now it works with version 1.9.5 but when I try to validate the license it fails with "Error: Key does not exist."
Thanks, Daniele
View Comment
-
Support November 16, 2018 @ 02:56 pm
Hi Max, the problem is the same "PHP Fatal error: require_once(): Failed opening required 'modules/GMSyncAddon/GMSyncAddon.php'" when I commit the installation.
We are ready to make other tests.
Thank you, Daniele
View Comment
-
Support November 16, 2018 @ 08:22 am
Dear Max, I have installed the plugin in another domain in the same server with suitecrm LTS version (7.8.23) and it works well than I think the problem is with last suiteCRM version 7.10.10
We are ready to make all test that you need and provide all information useful to solve the problem.
I made a request to GrinMark Skype contact.
Thank you
View Comment
-
Support November 15, 2018 @ 02:25 pm
Hi Max, Could you please help us on this issue? Do you have some guidelines about the installation or troubleshooting that we can use to solve the problem? Let me know please, or we cannot use your plugin 'cause it doesn't work with our environment. Let me know please. Regards, Daniele
View Comment
-
Support November 14, 2018 @ 09:01 am
Hi Max, thank you but it fails with attached errors.
Regards, Daniele
View Comment
studioegasrl has not rated any add-ons.
studioegasrl has not verified any add-ons.
studioegasrl has not created any Wanted Add-ons.