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Display Namesteved
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Member SinceApril 27th, 2015
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Last SeenSeptember 9th, 2020
steved does not have any add-ons for sale.
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Support June 11th, 2018 @ 6:02 pm
Hi, any update on this issue? We rely heavily on the scheduling/emailing capability and it's not working.
Thanks, Steve
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Support June 7th, 2018 @ 2:33 am
Hi,
I found that the version on the Sugar Outfitters site is a dot version ahead and so I installed 2.1.96 and it's now validating my license. However, it appears that the email still isn't working. Any ideas?
Thanks, Steve
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Support June 7th, 2018 @ 1:59 am
Hi,
Thanks for your email. Based on the Sugar Outfitters support site, it doesn't appear to be true that I'm the first client to encounter a server error with your module. I did find posts indicating that your module doesn't clean up the necessary files when uninstalled and so I'll follow their guidance.
Regards, Synolia user
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Support June 7th, 2018 @ 1:56 am
Hi,
I installed version 2.1.95 successfully, but it then asked me to validate the license. I clicked on validate with our key and I receive an error message saying "Key does not exist". It tried cutting and pasting our license from the Sugar Outfitters website "aaaecdfbfd9ad57aa3acdaed9bb68aff" and it still comes up with the same error message. Please advise.
Thanks, Steve
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Support June 5th, 2018 @ 1:42 am
Thanks, please let me know your estimate for sending the latest version. We're currently unable to send out any of the reports.
Thanks, Steve
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Support May 31st, 2018 @ 8:33 pm
Hi,
Related to this issue is that the Sharing & Scheduling tab is now missing the details under each and doesn't provide an area to enter in the information. (i.e. the input boxes are gone)
Thanks, Steve
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