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• Sync problems

  Support July 30th, 2020 @ 6:42 am
  

  Thanks for your answer.

  Of course, it would be great. Can you share us your availability?

  Please, send us an email with that to mluque@increnta.com (Marcos) and dmartinez@increnta.com (David).

  Thanks so much

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• Sync problems

  Support July 28th, 2020 @ 11:03 am
  

  Hi,

  Could you see this message?

  Thanks in advance.

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• Sync problems

  Support July 15th, 2020 @ 11:40 am
  

  Greetings,

  Thanks for your response.

  We already knew about this check in every field.

  

  Still, the problem persists.

  Any more tips?

  Thanks in advance.

  Kind regards.

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• Sync problems

  Support July 10th, 2020 @ 1:12 pm
  

  Greetings,

  We have downgraded our PHP version to a supported one (7.2). Still, even though several issues got solved, there are a few problems that still persist, the main problem being that once Mautic syncs a contact for the first time (and creates the lead in Suite), any field we update afterwards will NOT get sync'd, not as lead in Suite, or as contact.

  The field information gets updated as expected from Suite to Mautic.

  Is this how its supposed to work?, or are we missing something?

  Of course, the cron jobs are in order, even tho we usually force the sync from the command line.

  Thanks for your support.

  Kind regards.

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• Sync problems

  Support June 18th, 2020 @ 12:22 pm
  

  Thanks for the quick response. Our versions are:

  PHP 7.4.6 SuiteCRM 7.11.13 Mautic 2.16.2

  Kind regards.

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