• SugarCRM v8.X.X Support

  Support October 11, 2018 @ 07:50 am
  

  Hello - We would like to know if the DQA add-on works fine with your instance and can we close this ticket, or need any assistance from our end.

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• SugarCRM v8.X.X Support

  Support October 04, 2018 @ 01:57 pm
  

  Hi - Can you try running a Quick Repair & Rebuild, clear your browser cache, and hard refresh the page (click in the URL bar and hit Enter), and see if the add-on listed under your Admin Profile menu?

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• SugarCRM v8.X.X Support

  Support October 04, 2018 @ 08:15 am
  

  Hi - Let us get back on this navigation issue shortly. Are you able to use the add-on and export reports without any challenge?

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• SugarCRM v8.X.X Support

  Support October 03, 2018 @ 11:48 am
  

  Hi - Did you get a chance to check out our last message?

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• SugarCRM v8.X.X Support

  Support October 01, 2018 @ 02:27 pm
  

  Hi - It appears on our V8 instance and we are able to access it with no challenges. Anyway, can you share with us the "Direct URL" or any other link that you used to access this add-on section?

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• SugarCRM v8.X.X Support

  Support September 28, 2018 @ 02:06 pm
  

  The Add-on will be accessible under the "Admin" menu as shown in the attached screenshot . Let me know if this helps.

  Refer to the documentation for other details: https://www.sugaroutfitters.com/docs/DataQualityAnalyzer

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• SugarCRM v8.X.X Support

  Support September 27, 2018 @ 06:01 pm
  

  Hi - Your trial has been extended until 28-Oct, 2018.

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• SugarCRM v8.X.X Support

  Support September 27, 2018 @ 04:41 pm
  

  Hi - Glad that you were able to deploy it. We will respond on the Trial extension shortly.

  We could not get your second question though. Did you mean the Add-on page on SugarOutfitter? or, how to access this Data Quality Analyzer (DQM) are within your Sugar CRM? Could you clarify?

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• SugarCRM v8.X.X Support

  Support September 26, 2018 @ 05:58 pm
  

  Please use this file: DataQualityAnalyzer_V1.0

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• SugarCRM v8.X.X Support

  Support September 26, 2018 @ 05:58 pm
  

  Hi - The add-on is updated now for the Sugar instance v8.x .x. Could you try it now and let us know if you still face any issues? Thanks for the patience.

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• SugarCRM v8.X.X Support

  Support September 19, 2018 @ 09:16 pm
  

  Hi - This is still in progress. We have updated the add-on to V8.xx version, however, there still seem to be some compatibility issues with the list-view, which requires some code-level changes, and we are trying to resolve it ASAP among other priorities. Sorry about the inconvenience this may have caused. This might take another week, we will anyway keep you posted. Thanks for your understanding and patience in advance.

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• SugarCRM v8.X.X Support

  Support September 18, 2018 @ 12:34 pm
  

  Hi - Sorry about the delay. We are looking into this and will give an update by no later than tomorrow.

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• SugarCRM v8.X.X Support

  Support September 10, 2018 @ 05:24 pm
  

  Hi - Thanks for notifying us. Let us look into this and get back to you in 24-48 hours.

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• SugarCRM v8.X.X Support

  Support September 08, 2018 @ 01:54 pm
  

  Hi - This Add-on works up to v8.1.0.

  Note: If your SugarCRM edition is above 7.8, then install the package DataQualityAnalyzer_V1.0 through Sugar's Administration module > Module Loader > Upload > Install > Commit.

  Please feel free to reach out for any queries.

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• Information for non administrators

  Support March 20, 2018 @ 09:33 am
  

  Hi,

  Thanks and appreciate your suggestion.

  As you quoted, this add-on is currently restricted only to Admins. However, we will take this new feature request to our development team and try adding it in our next release soon.

  Regards, Support Team, Simple SaaS Solutions

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• Unable to access configuration page

  Support March 20, 2018 @ 07:53 am
  

  Thanks for updating us :)

  Feel free to let us know if you need any further assistance in this regard.

  Regards, Support Team Simple SaaS Solutions

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• Unable to access configuration page

  Support March 19, 2018 @ 05:02 pm
  

  Hi Damien,

  If you have successfully completed installing the add-on as instructed in the installation page, please confirm; 1) if you have validated the license key found on "Purchases" section of your SugarOutfitters account, through "License Configuration" section in your Sugar Admin module, 2) If the above step is done, then clear browser cache and login again into your SugarCRM account

  Installation page: https://www.sugaroutfitters.com/docs/DataQualityAnalyzer/easy-installation

  Please also note that even after all these steps are done as required, it would take a few minutes for the Add-on to sync with your Sugar database, depending on the size of your DB.

  If the issue persists even after these steps, please feel free to let us know.

  Regards, Support Team Simple SaaS Solutions

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