Member SinceJuly 30th, 2014
Last SeenJuly 28th, 2021
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Support September 29th, 2014 @ 4:21 pm
I never did get this resolved, and I don't see anything in the logs. Can we schedule a call tomorrow, 9/30 sometime after 10:30 CT?View Comment
Support September 15th, 2014 @ 6:58 pm
I have logging mode set to Debug, yet I don't see anything related to sugarchimp in the logs. I do see that out of the 2,486 records in my list view, 214 have duplicate email addresses, so I would expect to only get 2,272 records added to the Target List. But only 1,000 some are adding to the list. Can you provide me any further help as to why not all unique records are adding to the list?View Comment
Support September 15th, 2014 @ 2:36 pm
Sorry for my ignorance, but what is the path and filename of the log file?View Comment
Support August 19th, 2014 @ 4:08 pm
Thanks for the information. I am using the module loader to install. I was able to install SugarChimp through the module loader just fine, so that seems to prove that permissions are correct, at least for that extension.
I'll look further at permissions and see what I can figure out.View Comment
Support August 19th, 2014 @ 3:41 pm
We are using SuiteCRM version 7.1.1 - Sugar Version 6.5.16 (Build 1082), so I assumed I should be installing 6.5.16 of SecuritySuiteView Comment
Support August 6th, 2014 @ 9:47 pm
1) The first option doesn't work well because as Account data changed, we would have to remember to remove the contact from the appropriate target list. For example, one of our custom fields is Product, which is a drop down that tells us if they use Product A or Product B. If they upgrade from Product A to Product B, we would not only have to change that value on the Account, we would also have to remember to remove them from the Target List for Product A to the Target List for Product B.
2) Option 2 works, but is just a lot of re-work in the system, data migration, and duplication of data. If an account has 100 contacts, I don't need to know to know they are on Product A 100 times. Additionally, many of our accounts have contacts that are 3rd parties for the account. These 3rd parties are not our clients, but we need to work with them to support our clients. So we need to know their contact info, but the custom account fields don't apply to them.
Since accounts have an email address as part of the account, I would think it should be integrated with MailChimp just like Contacts, Leads, and Targets are.
Is Account integration on the SugarChimp development roadmap?View Comment
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