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• Dealing with internal subscribers & sync

  Support November 27, 2017 @ 10:39 am
  

  Hi Jon

  Seems like the workaround is doing a proper job! That was my routine, maybe it helps others as well:

  1 Firstly, execute command within SugarCRM

  SUGAR.App.api.call('get',SUGAR.App.api.buildURL('SugarChimp/setting/webhook_add_to_list/2'),{},{});
  

  2 Delete all contacts/leads that have been transferred to SugarCRM unintendedly

  3 Wait for SugarChimp's sync; these leads/contacts should appear as "unsubscribed" in MailChimp now

  4 Resubscribe them manually; thanks to the changed webhook none of them will be synced back to Sugar again!

  The case can be closed!

  Best regards Nicolas

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• Field mapping misses "Campaign Name" from Sugar

  Support November 27, 2017 @ 09:29 am
  

  Hi Jon

  I could install the full package and "campaign_name" is now available for sync! Thanks a lot for the immediate help.

  Best regards Nicolas

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• Field mapping misses "Campaign Name" from Sugar

  Support November 23, 2017 @ 11:00 am
  

  Hi Jon

  Quick question before I'm trying out this package: Can I just load the package and install the new versions and the existing instance of SugarChimp will be overwritten? Or do I need to delicately uninstall and re-install the whole plugin?

  Best regards Nicolas

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• Dealing with internal subscribers & sync

  Support November 23, 2017 @ 10:51 am
  

  Hi Jon

  Thanks for the quick response! My original ambition was to ensure that we create every potentially new subscriber as a lead/contact in SugarCRM first and, only then, we sync him over to MailChimp. So, my assumption is that disabling the creation of new records through MailChimp could work pretty well because according to this plan it wasn't intended anyway.

  Just a minor question concerning the execution of the console. If I'm going to change the 'webhook_add_to_list' to value '2', is my command line correct?

  SUGAR.App.api.call('get',SUGAR.App.api.buildURL('SugarChimp/setting/webhook_add_to_list/2'),{},{});

  Hopefully, I interpreted the given code sample the right way!

  Best regards Nicolas

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• Field mapping misses "Campaign Name" from Sugar

  Support November 20, 2017 @ 09:36 am
  

  Hi Jon

  Thanks a lot for solving this so quickly! I will take a look and let you know if everything works!

  Best regards Nicolas

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• Field mapping misses "Campaign Name" from Sugar

  Support November 16, 2017 @ 03:41 pm
  

  Hi Jon

  Thanks a lot! I'm looking forward to that update!

  Best regards Nicolas

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• Field mapping misses "Campaign Name" from Sugar

  Support November 16, 2017 @ 10:09 am
  

  Hi Jon

  Thanks for your quick feedback and help, I truly appreciate. Just to clarify, I would need it on the Contact's and Lead's level since it should be available in the Pro-Version. As far as I understand, this license supports all fields that are available in the same module. Since the campaign ID is available, my guess was that the connected campaign name should be available, too.

  So, it seems your fix is truly satisfying as long it supports the sync on lead and contact level at the same time. Thanks again!

  Best regards Nicolas

  View Comment
  
  

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