Member SinceJanuary 7th, 2016
Last SeenMarch 24th, 2019
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Support October 28th, 2016 @ 9:02 pm
I installed the latest version however I am still experiencing this issue. I am nervous that while it doesn't recognize my license that the utility is in effect not updating the target list. Since the target lists that are set to update are feeding other applications it is important that they continue to work. What is our next steps to troubleshoot why this continues to happen in my instance?View Comment
Support September 21st, 2016 @ 2:44 pm
No actually we have 3.3 in our environment. Does 3.4 fix this license issue?View Comment
Support September 15th, 2016 @ 6:06 pm
If you reference the following support case you should see the detail that you are requesting - #2045
Is there an updated package that I should be installing in my Sugar environment? Should i be looking for a specific error in the log?
Thank youView Comment
Support August 25th, 2016 @ 2:20 pm
My license key continues to expire. I am only made aware when the list doesn't update. When I try to rerun the query it gives me the license expired error. Then I go to the admin console and validate and all is well again. How can I prevent this issue from surfacing in the future?View Comment
Support March 30th, 2016 @ 5:09 pm
PHP Version 5.3.3 System: Linux 2.6.32-573.18.1.el6.x86_64 #1 SMP Wed Jan 6 11:20:49 EST 2016 x86_64
is this what you are looking for? Thank you for your help.View Comment
Support March 30th, 2016 @ 3:40 pm
See inline response for question 1. I do not have an answer at the moment for question 3 but I have someone looking into providing the details requested.
1- Could you please tell me the version of SugarCRM/SuiteCRM that you are using? SugarCRM Professional, Version 184.108.40.206 (Build 1008)View Comment
Support January 7th, 2016 @ 8:15 pm
After creating this ticket I went back to the record and selected edit. I now see the expected page where I can write the query. I will continue the set up process and will update the ticket if I come across any issues.
Thank youView Comment
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