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We also have version 1.9 of the Timeline Dashlet and have recently upgraded our Sugar instance to 188.8.131.52 and our emails no longer display in the timeline dashlets. The filter by emails checkbox is selected in our instance as well
Sorry I just realised I was confusing the licensing here for another product!
Thanks for the response, we've altered how we attach the emails using the Outlook connector and the emails are displaying now.
The sent date is filled in you just can't see it in that screen shot. I've sent emails today to a test account that has a valid email address and they are not displaying. Screenshot:
as you can see, the email dated 1st March isn't displaying,
In other records, the emails will show but not the activities.
Thanks for the speedy response. It's in the modules we are struggling to get the emails & some activities displaying in the timeline.
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