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• Email items not showing in the Timeline.

  Support November 29, 2016 @ 11:16 am
  

  Hello Carranet,

  We also have version 1.9 of the Timeline Dashlet and have recently upgraded our Sugar instance to 7.7.2.0 and our emails no longer display in the timeline dashlets. The filter by emails checkbox is selected in our instance as well

  Thanks Marion

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• Licensing query

  Support April 01, 2016 @ 02:55 pm
  

  Hi Jason

  Sorry I just realised I was confusing the licensing here for another product!

  Thanks! Marion

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• Not all activities/emails are showing

  Support March 31, 2016 @ 02:26 pm
  

  Thanks for the response, we've altered how we attach the emails using the Outlook connector and the emails are displaying now.

  Thanks Marion

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• Not all activities/emails are showing

  Support March 17, 2016 @ 03:17 pm
  

  Hello

  The sent date is filled in you just can't see it in that screen shot. I've sent emails today to a test account that has a valid email address and they are not displaying. Screenshot:

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• Not all activities/emails are showing

  Support March 17, 2016 @ 01:33 pm
  

  as you can see, the email dated 1st March isn't displaying,

  In other records, the emails will show but not the activities.

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• Not all activities/emails are showing

  Support March 17, 2016 @ 01:31 pm
  

  Hello

  Thanks for the speedy response. It's in the modules we are struggling to get the emails & some activities displaying in the timeline.

  

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