Member SinceOctober 13th, 2015
Last SeenSeptember 22nd, 2016
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Support September 23rd, 2016 @ 2:55 am
That still isn't working. I'm a SC for SugarCRM so trying to demo a chat solution along with Sugar. Could you please assist?View Comment
Support September 23rd, 2016 @ 1:25 am
September 22nd, 2016 @ 9:24 pm UTC Successful Key is in an extended trial. aulogisticsv7700.demo.sugarcrm.com 82 ENT 126.96.36.199 mysql 11
my license key is [removed] and the zip file I'm using was provided in January
Thanks LauraView Comment
Support September 21st, 2016 @ 8:07 pm
Thanks for this, it worked in one of my instances however I'm now trying to install it in another and it's saying that the Licenses expired: the following licenses are no valid or have expired! In order to enter a new key, click the link. It allows me to upload but fails at the install phase giving me the message prior to entering a license key: Including: cache/upgrades/temp/bH6ypj/scripts/post_install.php Database failure. Please refer to sugarcrm.log for details.
Is there another zip file you could provide that would allow me to get around this?
Thanks for you help, LauraView Comment
Support September 19th, 2016 @ 10:59 pm
Hi there sorry I'm not sure I understand your response and I've just tried to upload the 1.92 file to my instance and I get the same issue. The demo instance we use now is demo.sugarcrm.com (not sugarondemand) - can you please activate this with your product if possible? ThanksView Comment
Support September 19th, 2016 @ 5:29 am
Just to add to that, the version that I uploaded was 1.91, giving message The following dependencies were not found on the system.[CaptiveaReportQualifiers]View Comment
Support September 19th, 2016 @ 5:28 am
Hi, where can I access the new zip file? I'm on v7700 and have just tried to load the zip file I have currently in my demo key area however still getting message that it's dependent on the report qualifiers. It's a myinstance.demo.sugarcrm.com URL instance
Thanks, LauraView Comment
Support September 11th, 2016 @ 8:42 pm
Ent v 7700 thanksView Comment
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